Delivery

We offer free delivery by standard airmail to over 60 countries:

Albania, Andorra, Armenia, Austria, Azerbaijan, Azores, Balearic Islands, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Canary Islands, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Irish Republic, Italy, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan, Vatican City.

Orders are despatched from the UK by standard airmail within 1 working day. Delivery normally takes 4-10 working days in the EU. Delivery outside the EU can take up to 20 working days depending on customs.

Right to Cancel

By placing an order you enter into a contract to purchase the goods. You can contact us to cancel at any point before your order is dispatched. If your order has already been posted you have the right to cancel without giving a reason within 14 calendar days of delivery. You must inform us of your decision to cancel and you are responsible for the cost of returning the cancelled goods to us. We will issue a refund within 2 working days of receiving the returned goods.

Privacy

We respect your privacy. The details you provide are only ever used for processing your order. We hate spam and will never send unsolicited email or sell your details to a third party.

Cookies

Cookies are small text files that are stored on your computer when you visit some websites. CandleBags EU uses cookies to remember what's in your shopping basket and track the pages you visit. You can disable cookies in your browser settings but it might stop the website from working properly.

About CandleBags EU

CandleBags EU is a trading name of John Metcalf. If you need to get in touch, our email address, contact number and postal address are available on the contact us page.